At Black Sheep Woodside, we take great pride in the quality of our handcrafted kitchen accessories and want you to love your purchase. If for any reason you are not completely satisfied, we’re here to help.

Returns:

  • You may return items within 14 days of delivery.
  • Items must be unused, unwashed, and in their original condition and packaging.
  • To initiate a return, please contact us with your order details. We will provide return instructions to ensure your return is processed smoothly.

Refunds:

  • Once we receive and inspect your returned item, we will issue a refund to your original payment method. Please allow a few business days for processing.
  • Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Return Shipping:

  • Customers are responsible for return shipping costs, unless the item was incorrect or defective upon arrival.
  • Please package items carefully to prevent damage during transit.

If you have any concerns about your order, we encourage you to contact us. We’re always happy to work with you to resolve any issues.